Privacy Policy

Introduction

This Privacy Policy explains how Flux3-video.org ("FLUX 3 Video," "we," "us," or "our") collects, uses, and shares information when you visit our website, create an account, purchase credits, upload source material, or generate AI videos.

Flux3-video.org is an independent platform and is not affiliated with or endorsed by Black Forest Labs.

Information We Collect

Account information

We collect information such as your name, email address, profile image, authentication provider, and account identifiers when you register or sign in.

Prompts, uploads, and generated content

We process the prompts, images, and other materials you submit to create videos. We also store generation settings, task status, output links, error information, and generated results so that the service can operate and you can access your generation history.

Do not upload confidential information or content that you do not have the right to use.

Payment information

Payments are processed by Creem. We receive transaction identifiers, product information, payment status, customer identifiers, and limited billing details needed to provide credits and maintain order records. We do not directly store complete payment card details.

Usage and device information

We may collect IP address, browser type, operating system, referring page, pages visited, feature interactions, error logs, timestamps, and similar technical information for security, support, analytics, and service improvement.

Cookies

We use cookies and similar technologies for authentication, security, preferences, attribution, and analytics. Disabling essential cookies may prevent account and payment features from working.

How We Use Information

We use information to:

• provide accounts, credits, video generation, downloads, and generation history;
• process orders and respond to payment events;
• detect fraud, abuse, prohibited content, and security incidents;
• provide support and resolve technical problems;
• monitor reliability and improve the service;
• comply with applicable law and enforce our Terms of Service.

Service Providers

We may share necessary information with providers that help us operate the service, including hosting, database, authentication, AI generation, storage, analytics, email, and payment providers. Prompts and uploaded files may be transmitted to an AI API provider to produce requested outputs. Each provider processes information under its own terms and privacy practices.

We do not sell personal information.

Retention

We keep account, order, credit, and generation records for as long as reasonably necessary to provide the service, maintain security and financial records, resolve disputes, and comply with law. Generated file URLs supplied by third-party providers may expire. We may remove uploads or generated content as part of storage management or account termination.

Security

We use reasonable administrative and technical safeguards designed to protect information. No online system is completely secure, and we cannot guarantee absolute security or uninterrupted availability.

Your Choices

You may request access, correction, or deletion of certain personal information by contacting us. We may retain information when required for legal, security, fraud-prevention, or financial recordkeeping purposes.

International Processing

Our providers may process information in countries other than your own. By using the service, you understand that information may be transferred and processed internationally where permitted by law.

Children

The service is not directed to children under the minimum age required to consent to online services in their jurisdiction. Do not use the service if you are not legally able to agree to these terms.

Changes

We may update this Privacy Policy. The updated version becomes effective when posted on this page, and the date above will be revised.

Contact

Questions or privacy requests can be sent to support@flux3-video.org.